Mincom acquires US utility solution provider Conversant
Posted: 5 January 2007
Acquisition strengthens software solution and service capabilities to the global Utilities industry
Mincom Limited, the largest stand-alone Enterprise Asset Management (EAM) solution provider globally, has acquired the customer information and billing systems business of Conversant, a developer of utility industry software solutions.
This acquisition reinforces Mincom’s commitment to the Utility industry by significantly enhancing its software solution offering and service delivery capabilities.
Conversant supplies a range of innovative software and services to manage customer care and billing functions for utilities and energy service providers worldwide, all aimed at improving efficiencies and lowering costs.
Its award-winning and industry recognised Customer Information System (CIS), CustomerWatchTM, is the first 100 per cent Java developed and production proven CIS solution in the market.
By adding Conversant’s CIS solution, together with its specialised utility billing solutions, Mincom is now poised to deliver an end-to-end solution to the global utilities industry.
“The acquisition of Conversant’s business opens up many opportunities for our utilities customers," said Richard Mathews, Mincom Chief Executive Officer.
Conversant’s proven track record and vast experience in developing software that specifically addresses the needs and requirements of utilities, greatly strengthens our solution and service capabilities in this industry.
“Combined we will offer a comprehensive and complementary set of products and services that will deliver an end-to-end utilities solution benefiting existing and new customers,” he said.
Stan Royal, Conversant’s Chief Executive Officer, said, “This union creates new and exciting opportunities for us to continue our mission of delivering leading-edge technology to the utilities industry. Going forward, our combined products and services will enable us to meet a wider range of customer needs and offer increased productivity through tighter integration.”
The management and employees of Conversant will operate as a dedicated global utilities business unit within Mincom, focused on utility customer care and billing solutions.
Mr Royal, will lead the new business unit as Vice President of Utility Solutions.